Disconnected doctor queues
Today Reception loses track of arrivals, doctor delays and how long patients wait in the lobby.
With MG Health The queue board shows every doctor's queue, arrivals, allergies and payments at a glance.
Polyclinics & medical centres
MG Health for polyclinics & medical centres
Run several specialities, every doctor's queue, EMR charts, cashier and insurance from one reception desk.
Every doctor's queue on one board
Specialty EMR & prescriptions
Cashier & insurance co-pays
WhatsApp AI inbox that books
Clinics & Hospitals
Polyclinics & medical centres
Active clinics
8
In waiting room
14
Queue TV
Calling
AI summary ready
Sounds familiar?
Running multiple specialties from one busy front desk
Scattered specialty records
Today Doctors keep separate paper files, making past diagnoses and patient allergies hard to find.
With MG Health One patient file holds dedicated charts for eye, dental, derma, pediatrics and physio visits.
Manual insurance co-pays
Today Staff calculate co-pays by hand at checkout, creating long lines and billing discrepancies.
With MG Health Cashiers apply insurance coverage and collect co-pays directly, issuing visit e-receipts.
Crowded waiting lobby
Today Patients crowd reception asking who is next, while staff call names across waiting rooms.
With MG Health Waiting-room screens call tokens by room, and automated WhatsApp alerts notify patients.
Built for you
Specialized tools for every clinic department
Central booking and queue board
Doctor schedules, walk-in arrivals, patient allergies and every doctor's queue on one screen.
Specialty medical records
Dedicated charts for eye, dental, derma and laser, pediatrics and physio, with prescriptions.
Cashier and insurance billing
Payments and insurance at the reception desk, with an e-receipt for every visit.
WhatsApp AI booking inbox
All channels in one inbox, with an AI assistant that answers in Arabic and English and books visits.
Online booking and patient portal
Patients book from your website or WhatsApp with a deposit, and follow their visits in the patient portal.
Owner dashboard and daily summary
Live counts, follow-up calls and a short AI summary every day, read on any device.
Real screens
See it exactly as it runs
A day with
A typical day in a multi-specialty centre
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8:30 am
Morning shift starts
Reception checks room assignments and confirms scheduled bookings across all clinics.
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10:15 am
Patient check-in and triage
Staff register walk-ins and booked visits, verify insurance, and queue patients by room.
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11:45 am
Consultation and specialty charting
The doctor enters the findings in the specialty chart and writes the prescription from the same screen.
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2:00 pm
Co-pay and e-receipt at the desk
The cashier applies the insurance, collects the co-pay and issues the visit's e-receipt.
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8:00 pm
Shift close and daily summary
Reception closes the day's payments, and the owner reads the AI daily summary on the phone.
FAQ
Questions we hear most
Can different medical specialties share the same patient record?
Yes. Dedicated charts for dental, eye, derma, pediatrics and physio share one patient record.
How does the queue board handle multiple clinics and waiting areas?
Reception tracks queues per doctor, while screens call tokens and WhatsApp alerts patients.
How is MG Health priced for medical centres?
There are no per-user fees. In Kuwait the Essential package is KWD 45 per month per system plus a one-time KWD 100 setup; the other packages are quoted on request.
Can we migrate our existing patient records and history?
Yes. Migrating patient lists, medical history and opening balances is part of the setup during the 4 to 8 week implementation.
Is the system available in Arabic and English?
Yes. All screens, EMR charts, e-receipts and WhatsApp messages work in Arabic and English.
Ready to connect your medical centre in one system?
Book a free 45-minute demo tailored to your clinics, doctor schedules and reception workflow.