Scattered chats on personal phones
Today Customer chats arrive on personal phones, leaving managers blind when employees are away.
With MG Tech Chats flow into a shared team inbox where receptionists and managers see every open inquiry.
WhatsApp AI inbox
WhatsApp AI inbox for bookings and customer conversations
Manage WhatsApp chats in one inbox, answer in Gulf Arabic, and draft bookings for your team to confirm.
Shared inbox for team WhatsApp chats
Gulf-Arabic AI assistant for inquiries
Appointment booking with deposit
Staff confirmation before changes
Platform-wide AI
WhatsApp AI inbox
Chats today
42
Bookings drafted
9
AI assistant
Ready
AI summary ready
Sounds familiar?
Why teams struggle managing WhatsApp on personal phones
Slow replies and lost bookings
Today Customers asking about prices or slots wait hours for answers, and many book elsewhere.
With MG Tech The AI assistant answers in Gulf Arabic and drafts appointment slots for customers.
Disconnected bookings and deposits
Today Staff copy booking details by hand from chats into books, and deposits get misplaced.
With MG Tech Bookings and deposits link to customer records, updating calendars and confirmations.
Uncontrolled automated bots
Today Rigid bot menus give wrong information without supervision, frustrating customers.
With MG Tech The AI assistant uses business data, and all bookings or invoice changes wait for staff.
What you get
What you get in the WhatsApp AI inbox
Shared team inbox
WhatsApp messages arrive in a shared workspace where receptionists and managers respond together.
Gulf-Arabic AI assistant
Answers inquiries about branches, opening hours and pricing in Gulf Arabic or English.
Appointment booking with deposit
Customers pick appointment slots and pay deposits on WhatsApp (MG Health and MG Salon).
Answers from company data
The assistant checks product stock, service details and pricing directly from your system.
People stay in control
The assistant only drafts replies; staff confirm bookings, orders and invoices before sending.
WhatsApp reminders and alerts
Send confirmations, visit reminders that cut no-shows and queue alerts on WhatsApp.
Real screens
See it exactly as it runs
How it works
How the WhatsApp AI inbox works
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1
Connect your WhatsApp number
Your business WhatsApp number is connected to MG Tech, so messages arrive in the shared team inbox.
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2
The assistant reads your data
Your services, prices and working hours are already in the system, and the assistant answers from them.
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3
AI assistant answers and drafts
The assistant greets customers in Gulf Arabic or English and prepares booking or inquiry drafts.
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4
Team confirms and responds
Staff approve drafted bookings, collect deposits and take over conversations whenever needed.
Available in
FAQ
Questions we hear most
Can the AI assistant speak Gulf Arabic?
Yes. The assistant understands Gulf Arabic and English to answer customer inquiries politely.
Does the assistant change data without staff approval?
No. People stay in control. The assistant only drafts; staff confirm bookings and orders.
Can multiple team members manage the inbox together?
Yes. The shared inbox lets receptionists and branch managers view and answer open chats.
How is the WhatsApp AI inbox priced across systems?
The AI inbox is part of the MG Tech platform's AI features: ask us for a quote for your system and package. Published Kuwait prices: Essential KWD 45 per month per system plus a one-time KWD 100 setup, unlimited users.
Who owns our customer data, and can we export it?
You own your data. Full export anytime to Excel or CSV, running on regional cloud or your server.
Ready to calm your customer WhatsApp messaging?
Book a free 45-minute demo prepared around your products, services, appointments or staff.
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