Track every doctor's queue, arrivals, allergies and payments on one reception screen, with waiting-room screens and WhatsApp alerts that keep patient visits calm.
Every doctor's queue and arrivalsWebsite & WhatsApp with depositQueue screen + WhatsApp alertAllergies and cashier payment status
Why manual queue tracking disrupts clinic front desks
Mixed walk-ins and booked appointments
Today
Walk-in patients and booked visitors crowd the front desk together, leaving receptionists unsure who arrived first and which doctor has an open slot.
With MG Health
The reception board shows arrivals, booked slots and walk-in tokens in one sequence, giving staff a clear queue for every clinic room.
Shouting patient names in waiting rooms
Today
Staff call out names across crowded waiting areas, creating noise and confusion while patients wonder when their turn will come.
With MG Health
A waiting-room queue screen calls tokens by room number, and WhatsApp alerts notify patients on their phone when the doctor is ready.
Missing allergy notes and patient files
Today
Critical allergy warnings and clinical notes stay buried in paper files until after the doctor begins the examination.
With MG Health
Allergy alerts and patient files appear directly beside the patient name on the reception board and open straight into the EMR.
Delayed payments and missed bills
Today
Patients leave the doctor room and walk out while the cashier has no record of the treatment or payment status.
With MG Health
The board flags payment status beside each visit, allowing the cashier desk to collect fees and issue e-receipts before departure.
What you get
Complete queue and reception tools for your clinic
Doctor queue board
Every doctor's queue, arrivals, allergies and payments on one reception screen for smooth clinic coordination.
Waiting-room queue TV
A waiting-room screen calling tokens by room number while showing the clinic's offers.
WhatsApp "your turn" alerts
Patients receive a message on WhatsApp when their turn approaches, letting them wait comfortably without missing their slot.
Cashier and deposit tracking
Collect booking deposits on your website or WhatsApp, check visit billing status, and issue an e-receipt at the desk.
Direct clinical file access
Doctors open the patient EMR directly from the queue board, viewing past visits, specialty charts and allergy warnings.
WhatsApp AI booking assistant
Connect your queue to the WhatsApp AI inbox, where an assistant answers patient inquiries and books appointments.
Real screens
See it exactly as it runs
Live reception boardEvery doctor's queue, arrivals, allergies and payments at a glance.Waiting-room queue TVWaiting-room screen calling tokens by room, plus clinic offers.Patient mobile portalPatients book, reschedule and download e-receipts from their phone.
How it works
From appointment booking to completed consultation
1
Patient reserves or arrives
The patient books on your website or WhatsApp with a deposit, or reception registers a walk-in visitor at the desk.
2
Arrival marked on reception board
Staff check in the patient on the reception board, assigning a token and noting any allergies or payment requirements.
3
Token called on queue screen
The waiting-room screen displays the token and room, while a WhatsApp alert tells the patient it is their turn.
4
Doctor consultation and checkout
The doctor opens the clinical record from the queue, completes the visit, and sends the patient to cashier for an e-receipt.
Can we migrate patient records and appointments from our current clinic software?
Yes. Migrating your patients, doctors, services and opening balances is part of the setup, and you review the data before go-live.
Is the reception queue board available in Arabic?
Yes. The reception board, waiting-room queue screens, patient portal and WhatsApp messages run fully in Arabic and English.
How is the queue board priced, and do we pay per doctor or receptionist?
There are no per-user fees. In Kuwait, the Essential package is KWD 45 per month per system with a one-time KWD 100 setup, with unlimited users.
Does the reception board connect to clinical records and the cashier desk?
Yes. Doctors open patient EMR charts directly from the queue board, and the cashier desk tracks visit payment status and issues e-receipts.
Who owns our clinic queue and patient data?
You own your data. You can export Excel or CSV files from every list anytime, request full database backups, and choose regional cloud or your own server.
Ready to organize reception in your clinic?
Book a free 45-minute demo prepared around your clinic rooms, doctors, reception workflow and patient specialties.
Thank you — your demo request is in. Our team will contact you on WhatsApp shortly.