Scattered tenant requests
Today Tenants call, message, or tell security. Requests get lost without a numbered work order.
With MG Maintain Every request arriving on WhatsApp, phone, or portal becomes a numbered work order.
Facility management companies
MG Maintain for facility management companies
Manage facility contracts, preventive maintenance, technician dispatch, and spare parts across sites.
Contracts with SLA tracking
Planned preventive maintenance visits
Technician mobile app with job reports
Spare parts inventory and billing
Maintenance & Facilities
Facility management companies
Open work orders
38
SLA on time
98%
Planned visits today
14
AI summary ready
Sounds familiar?
Where facility maintenance operations usually break down
Blind technician dispatch
Today Dispatchers call technicians one by one. Urgent breakdowns wait while teams are unassigned.
With MG Maintain Dispatchers assign jobs by skill, zone, and availability on one live dispatch board.
Missed preventive visits
Today Maintenance dates kept in spreadsheets are missed until equipment fails unexpectedly.
With MG Maintain Schedules by date or meter reading create the next visit before anything breaks down.
Unbilled spare parts and extras
Today Parts used on site are not logged. Extra labor hours never reach the customer invoice.
With MG Maintain Parts used on each job come out of stock and onto the invoice with signed job reports.
Built for you
Purpose-built tools for facility management operations
One inbox for requests
WhatsApp, phone, and portal requests in one queue, sorted by priority into work orders.
Smart dispatch board
Assign by skill, area, and availability, and see every technician on one live board.
Technician mobile app
Jobs, directions, checklists, photos, and customer signatures on the technician phone.
Planned maintenance
Recurring visits for HVAC, lifts, generators, and fire systems before anything breaks.
SLA dashboard and contracts
Maintenance contracts, renewals, and response times tracked for every customer and site.
Spare parts inventory
Parts used on each job come out of stock and onto the customer invoice automatically.
A day with
A day of facility maintenance in MG Maintain
-
7:30 am
Automated PPM visits generated
Planned maintenance schedules create today's recurring visits for HVAC and fire systems.
-
8:45 am
Breakdown request on WhatsApp
A tenant reports an AC fault on WhatsApp, creating a numbered emergency work order.
-
9:15 am
Smart dispatch to technician
The dispatcher assigns the work order to the nearest available AC technician by zone.
-
11:00 am
On-site checklist and sign-off
The technician replaces parts, completes the checklist, and captures the client signature.
-
2:30 pm
Job report and billing update
A bilingual job report is sent on WhatsApp, and parts post to the monthly contract invoice.
FAQ
Questions we hear most
How long does setup take for our properties?
Setup takes 4 to 8 weeks. We configure the system, migrate your data, and train your team.
Can technicians use the app in Arabic and English?
Yes. MG Maintain is fully bilingual in Arabic and English with right-to-left layout support.
Do you charge per technician or per property?
No per-user fees. In Kuwait, Essential is KWD 45/month plus KWD 100 setup, with unlimited users.
Where is our data stored, and can we export it?
You choose regional cloud or your own server. You can export complete data anytime to Excel.
What maintenance support hours are included?
Support is in Arabic and English, Sat–Thu 9am–9pm. Every system includes 3 free support hours.
Ready to see MG Maintain for your facility business?
Book a free 45-minute walkthrough prepared around your properties, contracts, and teams.
More sectors
Also built for
AC & HVAC service companies
Seasonal maintenance contracts, emergency dispatch, spare parts and job reports on WhatsApp.
Learn moreElevator & equipment service
Contracts, recurring inspections, emergency breakdown dispatch, and mobile safety checklists.
Learn moreCleaning & pest control
Recurring visit schedules, mobile crew work orders, consumables stock, and contract billing.
Learn more