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Loyalty rewards

Loyalty rewards for ladies' salons and spas

Reward regular salon guests with points on services and retail, redeemable at checkout across all branches.

Points earned on services and retail Shared points balance across branches Rewards redeemed directly at checkout Points history on the guest record

Essential

Loyalty rewards

Points earned today

480

Rewards redeemed

14

Returning guests

28

AI summary ready
Sounds familiar?

Why paper cards and informal discounts cost salons money

Discounts given from memory

Today Cashiers give unrecorded discounts to familiar guests at checkout, eroding salon service margins.

With MG Salon Defined rewards apply against verified points on the guest file, keeping perks fair and prices clear.

Lost or forged stamp cards

Today Paper loyalty cards get lost, damaged, or stamped inconsistently, frustrating guests and staff alike.

With MG Salon Points sit on the client record, updating on paid visits without needing paper stamps or cards.

Branch reward disconnects

Today A guest visits one branch but cannot redeem perks at another because records are kept locally.

With MG Salon One shared guest profile links all branches, so guests can earn and redeem rewards at any salon.

No visibility on repeat visits

Today Reception cannot see which regular guests visit consistently and which have stopped booking visits.

With MG Salon Visit history and points balances show booking patterns and rewards, helping you retain top guests.

What you get

Everything you need to reward regular salon guests

Simple loyalty programme setup

Configure your programme once so guests earn points on services and retail products each visit.

Redeem rewards at retail POS

Apply rewards as a discount or complimentary service directly at checkout against verified points.

Shared points across all branches

Guests keep a single profile across all branches, allowing them to earn and redeem at any location.

Integrated client history

View loyalty points alongside past services, preferred stylists, colour formulas and client notes.

Transparent checkout and accounting

Every redeemed reward records on the bill and posts to accounting, keeping sales and discounts clear.

Gift cards and packages support

Loyalty points, prepaid packages, memberships and gift cards sit on the same guest record and meet at checkout.

How it works

How loyalty rewards work on every salon visit

  1. 1

    Set up rules for points and rewards

    Decide how guests earn points on services and products, and define reward discounts for checkout.

  2. 2

    Guest completes their salon service

    The guest visits for hair, nails, or spa treatments booked online or through the salon calendar.

  3. 3

    Cashier redeems points at checkout

    At the retail POS, the cashier views the guest point balance and applies an eligible reward discount.

  4. 4

    New balance updates and posts to books

    The new points balance is saved on the guest record, and the sale lands in the accounts in KWD to 3 decimals.

Available in

Included from the Essential package.

FAQ

Questions we hear most

Is loyalty rewards included in the Essential package of MG Salon?

Yes. Loyalty rewards is an Essential feature of MG Salon, alongside retail POS and client history.

Can guests earn points at one salon branch and redeem them at another?

Yes. Because MG Salon uses a shared client file, point balances update across every branch you run.

Can we import our existing client list and previous visit history?

Yes. Migrating client profiles, opening balances, and notes from Excel is included during setup.

Are loyalty balances and customer screens available in Arabic?

Yes. Screens, bills, receipts, and point summaries are fully in Arabic and English with full RTL.

How is MG Salon priced, and do we pay extra fees per stylist?

No per-user fees. In Kuwait, Essential is KWD 45 per month per system with a one-time KWD 100 setup.

Ready to reward regular guests in your salon?

Book a free 45-minute demo prepared around your salon services, stylists and guest rewards.

Thank you — your demo request is in. Our team will contact you on WhatsApp shortly.

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