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Visas & traveller documents

Visas & traveller documents for travel agencies

Track passport copies, visa applications and travel documents for every trip file with checklists, expiry alerts and group departure tracking.

Document checklist per traveller Passport and visa expiry alerts One trip file for group departures WhatsApp vouchers and confirmations

Essential

Visas & traveller documents

Visas in progress

18

Departures this week

6

Missing documents

4

AI summary ready
Sounds familiar?

Why scattered travel documents disrupt your departures

Passport copies lost in chat threads

Today Travellers send passport photos across personal chats, leaving staff to search messages when preparing bookings.

With MG Travel Passport copies and photos attach to the traveller file, keeping documents organized for the whole agency team.

Expired passports noticed too late

Today Staff discover expired passports or visas shortly before departure, leading to rushed reissues and travel delays.

With MG Travel Validity dates are recorded with alerts before an expiry, giving staff ample time to request renewed documents.

Visa tracking on spreadsheets

Today Staff track visa applications across paper notes and spreadsheets that fall out of date and create confusion.

With MG Travel Each traveller shows an updated visa status on the trip file, clarifying which applications are drafted or approved.

Missing documents on group departures

Today On tour packages and group trips, managers struggle to identify which travellers still owe passport copies or photos.

With MG Travel The departure checklist highlights incomplete files across the group, showing missing documents before tickets finalize.

What you get

Complete document and visa tracking for travel agencies

Document checklist per traveller

Passport, visa and photo status per traveller, with a clear checklist of received and pending items on the trip file.

Visa application tracking

Track visa application stages from preparation and submission to receipt, linked to flights and hotel reservations.

Passport and visa expiry alerts

Receive alerts before passport and visa expiry dates, protecting departures against unexpected document disruptions.

Group departure checklists

Check all travellers on a tour package or departure list to see who is cleared for travel and which documents are missing.

Unified trip file

One record per trip: travellers, flights, hotels, transfers, supplier references and payments in one shared agency workspace.

WhatsApp confirmations and vouchers

Send booking confirmations, itineraries and travel vouchers to travellers from the WhatsApp inbox your team already uses.

How it works

From traveller inquiry to departure-ready files

  1. 1

    Open trip file and add travellers

    Create a trip file for individual travellers or group departures, recording passenger details and booked travel services.

  2. 2

    Attach passport copies and photos

    Attach passport copies and photos to each traveller, with the issue and expiry dates that matter.

  3. 3

    Track visa progress and alerts

    Monitor visa submission stages and let expiry alerts flag any document that needs renewal before travel dates approach.

  4. 4

    Verify departure and send vouchers

    Check off remaining items on the departure list and send confirmations and travel vouchers to travellers on WhatsApp.

Available in

Included from the Essential package.

FAQ

Questions we hear most

How does document tracking connect with bookings in MG Travel?

Traveller documents link directly to the booking file. Flights, hotels, transfers, supplier references and payments share the same record as visas and passports.

Is the system available in Arabic and English?

Yes. Screens, documents, reports and messages are in Arabic and English, with right-to-left layouts throughout, and each user picks their own language.

How is MG Travel priced, and do we pay per traveller or seat?

There are no per-user fees. In Kuwait, the Essential package is KWD 45 per month per system with a one-time KWD 100 setup fee including 3 free support hours.

Can we migrate our traveller records and supplier lists from Excel?

Yes. Migrating your travellers, contacts, tour packages, suppliers and opening balances is part of setup before your team goes live.

Who owns our travel agency data, and where is it stored?

You own your data. You can export it anytime to Excel or CSV, and choose whether your system runs on the regional cloud or your own server.

Ready to organize traveller documents in your agency?

Book a free 45-minute demo prepared around your agency tour packages, booking files, visa workflows and departure checklists.

Thank you — your demo request is in. Our team will contact you on WhatsApp shortly.

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