Skip to Content
Elevator & equipment service
MG Maintain for elevator & equipment service
Track elevator and equipment contracts, dispatch emergency breakdown calls, and log safety checklists.
Planned inspection schedules per unit
Emergency breakdown dispatch on board
Mobile checklists and signed reports
Annual contract billing and spare parts
Maintenance & Facilities
Elevator & equipment service
Sounds familiar?
Common challenges in equipment maintenance
Missed periodic inspections
Today
Inspection dates live on spreadsheets. Teams miss required visits until building managers complain.
With MG Maintain
MG Maintain creates the recurring visits by contract date or meter reading, so every unit gets its visit on time.
Chaotic breakdown dispatch
Today
Emergency calls arrive on WhatsApp. Supervisors struggle to find technicians with the right skills.
With MG Maintain
Work orders log instantly. Supervisors view technician status on a board to dispatch repairs quickly.
Lost spare parts and unbilled visits
Today
Technicians use van parts without notes, leaving replacement materials and extra hours unbilled.
With MG Maintain
Parts used on site link to the work order, come out of stock and post directly to billing.
Built for you
Tools built for elevator and equipment service
Planned maintenance schedules
Recurring inspection visits generate automatically by date or meter reading before equipment breaks.
One inbox for breakdown calls
WhatsApp, phone, and portal requests enter one queue, sorted by priority for fast emergency dispatch.
Smart technician dispatch
Assign jobs by technician skill, area, and availability, seeing every active technician on one board.
Technician mobile app
Jobs, directions, safety checklists, photos, and customer signatures on the technician's phone.
Spare parts inventory
Parts used on each job come out of stock and onto the customer invoice without manual re-entry.
Contract billing and SLAs
Maintenance contracts, renewals, and response times tracked for every customer, building, and unit.
A day with
A day in equipment maintenance operations
-
7:30 am
Inspection routes released
Scheduled maintenance visits generate automatically and dispatch to technicians by building zone.
-
9:15 am
Emergency breakdown alert
A stoppage alert arrives on WhatsApp. The team logs a work order and dispatches the nearest technician.
-
11:00 am
On-site checklist and repair
The technician follows the safety checklist on mobile, records replaced contactors, and takes photos.
-
1:30 pm
Customer sign-off
The building supervisor signs on the phone. A bilingual job report is sent immediately on WhatsApp.
-
4:30 pm
Invoicing and parts replenishment
SLA figures update, billable parts post to accounting, and the parts used are replenished from stock.
Included modules
Work orders
Assets
Technicians
Contracts
Parts
FAQ
Questions we hear most
Can we migrate equipment and contracts from Excel?
Yes. Migrating customer contracts, assets, and spare parts from Excel is part of setup.
How does emergency breakdown dispatch work?
Requests become work orders. Supervisors dispatch technicians by skill from one board.
Is the system available in Arabic and English?
Yes. Screens, checklists, and reports are bilingual with full right-to-left support.
How is MG Maintain priced, and are there user fees?
No per-user fees. Kuwait Essential is KWD 45 monthly plus a one-time KWD 100 setup.
Who owns our data, and can we export it anytime?
You own all your data. You can export complete asset and maintenance records anytime.
More sectors
Also built for