Skip to Content
Elevator & equipment service

MG Maintain for elevator & equipment service

Track elevator and equipment contracts, dispatch emergency breakdown calls, and log safety checklists.

Planned inspection schedules per unit Emergency breakdown dispatch on board Mobile checklists and signed reports Annual contract billing and spare parts

Maintenance & Facilities

Elevator & equipment service

Units under contract

420

Due this week

28

Emergency SLA

98%

AI summary ready
Sounds familiar?

Common challenges in equipment maintenance

Missed periodic inspections

Today Inspection dates live on spreadsheets. Teams miss required visits until building managers complain.

With MG Maintain MG Maintain creates the recurring visits by contract date or meter reading, so every unit gets its visit on time.

Chaotic breakdown dispatch

Today Emergency calls arrive on WhatsApp. Supervisors struggle to find technicians with the right skills.

With MG Maintain Work orders log instantly. Supervisors view technician status on a board to dispatch repairs quickly.

Lost spare parts and unbilled visits

Today Technicians use van parts without notes, leaving replacement materials and extra hours unbilled.

With MG Maintain Parts used on site link to the work order, come out of stock and post directly to billing.

Built for you

Tools built for elevator and equipment service

Planned maintenance schedules

Recurring inspection visits generate automatically by date or meter reading before equipment breaks.

One inbox for breakdown calls

WhatsApp, phone, and portal requests enter one queue, sorted by priority for fast emergency dispatch.

Smart technician dispatch

Assign jobs by technician skill, area, and availability, seeing every active technician on one board.

Technician mobile app

Jobs, directions, safety checklists, photos, and customer signatures on the technician's phone.

Spare parts inventory

Parts used on each job come out of stock and onto the customer invoice without manual re-entry.

Contract billing and SLAs

Maintenance contracts, renewals, and response times tracked for every customer, building, and unit.

A day with

A day in equipment maintenance operations

  1. 7:30 am

    Inspection routes released

    Scheduled maintenance visits generate automatically and dispatch to technicians by building zone.

  2. 9:15 am

    Emergency breakdown alert

    A stoppage alert arrives on WhatsApp. The team logs a work order and dispatches the nearest technician.

  3. 11:00 am

    On-site checklist and repair

    The technician follows the safety checklist on mobile, records replaced contactors, and takes photos.

  4. 1:30 pm

    Customer sign-off

    The building supervisor signs on the phone. A bilingual job report is sent immediately on WhatsApp.

  5. 4:30 pm

    Invoicing and parts replenishment

    SLA figures update, billable parts post to accounting, and the parts used are replenished from stock.

Included modules

Work orders Assets Technicians Contracts Parts
FAQ

Questions we hear most

Can we migrate equipment and contracts from Excel?

Yes. Migrating customer contracts, assets, and spare parts from Excel is part of setup.

How does emergency breakdown dispatch work?

Requests become work orders. Supervisors dispatch technicians by skill from one board.

Is the system available in Arabic and English?

Yes. Screens, checklists, and reports are bilingual with full right-to-left support.

How is MG Maintain priced, and are there user fees?

No per-user fees. Kuwait Essential is KWD 45 monthly plus a one-time KWD 100 setup.

Who owns our data, and can we export it anytime?

You own all your data. You can export complete asset and maintenance records anytime.

Ready to streamline your equipment maintenance?

Book a free 45-minute demo tailored to your units, maintenance contracts, and field technician workflows.

Thank you — your demo request is in. Our team will contact you on WhatsApp shortly.

Chat on WhatsApp now