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Job reports

Job reports with photos, checklists and signatures

Before and after photos, checklists and customer signatures captured on the technician mobile app, sent to the customer and saved to asset service history in MG Maintain.

Checklists on technician phones Before and after site photos Customer signature on the phone Arabic & English job reports

Essential

Job reports

Reports signed today

14

Photos uploaded

56

Checklists completed

18

AI summary ready
Sounds familiar?

Why paper job sheets and lost photos hold back maintenance teams

Lost or illegible paper sheets

Today Technicians bring back crumpled paper job sheets days later with missing details, smudged ink, or no record of what was done.

With MG Maintain Technicians complete digital checklists on their phones during the visit, keeping work order details clear and readable.

Photos scattered across mobile chats

Today Before and after photos remain buried in technician personal chat threads, leaving the office with no proof when clients ask.

With MG Maintain Before and after photos are attached to the work order on site, so the office has the proof when a customer asks.

Customer disputes without signatures

Today Clients claim the technician did not visit or skipped the required checks, and your company has no signed proof to show.

With MG Maintain The customer reviews completed tasks and signs directly on the technician's phone, confirming work before the technician leaves.

Delayed billing and missing parts

Today The office waits days for paper sheets to invoice completed jobs, often forgetting parts used or extra hours spent on site.

With MG Maintain Completed reports and recorded spare parts reach the office the same day, turning verified work orders into customer invoices.

What you get

What you get in MG Maintain job reports

Technician mobile app

Jobs, directions, checklists, photos and the customer's signature on the technician's phone.

Before and after site photos

Take photos before starting and after finishing the job on site, attaching proof directly to the work order.

Bilingual job reports

Job reports in Arabic or English with the completed checklist, the before and after photos and the customer's signature.

Asset service history

Every asset with its location, warranty and complete service history, showing past job reports and fitted parts.

Job and contract billing

Parts and extra hours noted on the job report move directly to customer invoices or contract billing.

Smart dispatch and work orders

Assign by skill, area and availability, and see every technician on one board.

How it works

How job reports move from site to invoice

  1. 1

    Dispatch technician with checklist

    The office creates a work order with the required checklist steps and dispatches the technician by skill and area.

  2. 2

    Complete work and capture photos

    The technician follows the checklist on mobile, takes before and after photos, and notes spare parts used on site.

  3. 3

    Capture signature and sign off

    The customer inspects completed work and signs on the technician's phone, closing the visit on record.

  4. 4

    Send report and invoice the job

    The signed job report is sent to the customer in Arabic or English, and billable parts carry over to the invoice.

Available in

Included from the Essential package.

FAQ

Questions we hear most

Can we set checklists for different equipment types?

Yes. You can configure checklist steps for HVAC, lifts, fire systems, generators and facility maintenance to match each service scope.

Are job reports available in Arabic and English?

Yes. Job reports, checklists and work orders work in Arabic and English, allowing you to send clear reports in the client's preferred language.

How do parts on the job report move to customer invoices?

Parts recorded on the technician work order carry over to the customer invoice or contract billing as billable parts and extra hours without re-typing.

How is MG Maintain priced, and do we pay per user?

There are no per-user fees. In Kuwait, Essential is KWD 45 per month per system with a one-time KWD 100 setup and 3 free support hours.

Who owns our job reports data, and where does it run?

You own your data. Export records to Excel or CSV at any time, and choose to run on the regional cloud or your own server.

Ready to streamline job reports for your technicians?

Book a free 45-minute demo prepared around your equipment, service contracts, technicians and maintenance workflows.

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