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Bookings & ticketing

Bookings & ticketing for travel agencies and tour operators

Keep flights, hotels and transfers on one booking file, with confirmations and vouchers for every traveller, supplier references in place and balances settled on one platform.

One booking file for every trip Confirmations and vouchers on WhatsApp Supplier references and bills in place Customer invoices and agent settlements

Essential

Bookings & ticketing

Bookings today

14

Departures this week

8

Visas in progress

6

AI summary ready
Sounds familiar?

Why scattered booking files and chats disrupt your agency

Scattered trip details across chats

Today Flights sit in GDS screens, hotel vouchers in personal inboxes, and transfer notes in WhatsApp chats, making it hard to see the complete itinerary.

With MG Travel Every trip has a single booking file that brings flights, hotels, transfers, supplier references and payments together in one organized record.

Only one agent knows the trip status

Today When a traveller calls with a question, colleagues cannot find the vouchers or supplier booking numbers while the primary agent is away from their desk.

With MG Travel Any team member can open the shared booking file, review the segments, check the payment status and answer the traveller without waiting for a colleague.

Lost supplier booking references

Today Airline and hotel confirmation codes written on paper slips get misplaced, leading to confusion when verifying reservations or settling supplier bills.

With MG Travel Each segment records the airline, hotel or operator confirmation code alongside costs and bills, keeping supplier balances clear and accurate.

Reconciling payments at month end

Today Customer payments received by KNET or bank transfer are matched to bookings weeks later, leaving balances due unclear and invoices delayed.

With MG Travel Receipts, customer invoices and supplier bills post directly to the booking file, making balance due and supplier settlements clear at all times.

What you get

Complete booking and ticketing tools for travel agencies

One record per trip

Keep flights, hotels, transfers, travellers, supplier references and payments together on one central booking file.

WhatsApp confirmations & vouchers

Send booking confirmations, hotel vouchers and itineraries directly to travellers from the WhatsApp inbox your team already uses.

Suppliers and sub-agents

Track airline, hotel, GDS and operator supplier accounts, booking references and sub-agent commissions in one place.

Visas & traveller documents

Track passport copies, visa applications and photo status for every traveller, with alerts before documents expire.

Invoices and supplier settlements

Customer invoices, supplier bills and agent settlements post to the same books, showing exactly what you owe each provider.

Sales and collections dashboard

Review sales, collections and balances due per booking and departure, with Arabic and English reports.

How it works

From first enquiry to final settlement

  1. 1

    Enquiry on WhatsApp

    The traveller reaches out with travel dates and preferences; staff capture the request directly in the shared inbox.

  2. 2

    Quote and booking file

    Create the booking file, add the flight and hotel segments with their supplier references, and send the quotation to the client.

  3. 3

    Documents and confirmations

    Record passport and visa details, issue traveller vouchers and confirmations, and send them to the traveller on WhatsApp.

  4. 4

    Travel and settlement

    Collect customer payments, reconcile supplier bills against the booking segments, and post settlements to the accounts.

Available in

Included from the Essential package.

FAQ

Questions we hear most

Does MG Travel replace our GDS screen or airline booking portal?

No. Your agents continue booking in their usual GDS or airline portals. MG Travel acts as the central booking file where your team records confirmation references, segments, traveller documents, vouchers, invoices and supplier bills.

Can you migrate our traveller and supplier records from spreadsheets?

Yes. Migrating your customer contacts, suppliers, sub-agents and opening balances is part of setup before go-live, and your team reviews the data before launch.

Are booking files, vouchers and invoices available in Arabic?

Yes. Screens, itineraries, traveller vouchers, customer invoices and supplier reports are available in Arabic and English, with full right-to-left layout support.

How is Bookings & ticketing priced, and do we pay per travel agent?

There are no per-user fees. In Kuwait, the Essential package is KWD 45 per month per system plus a one-time KWD 100 setup, including unlimited users and 3 free support hours.

Who owns our travel agency data, and where is it hosted?

You own your data. You can export complete records to Excel or CSV at any time, and you choose whether the system runs on the regional cloud or on your own server.

Ready to see booking and ticketing in your travel agency?

Book a free 45-minute demo prepared around your agency packages, itineraries, traveller vouchers and supplier settlements.

Thank you — your demo request is in. Our team will contact you on WhatsApp shortly.

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