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Planned maintenance

Planned maintenance for HVAC, lifts and generators

Schedule recurring visits by date or meter reading, equip technicians with mobile checklists, and track asset history under contract.

Schedules by date or meter reading Technician app with photo checklists Complete asset service history Contract renewals and SLA tracking

Essential

Planned maintenance

Visits due this week

18

Assets on schedule

96%

SLA on time

98%

AI summary ready
Sounds familiar?

Why spreadsheet schedules disrupt maintenance and facilities work

Missed visits hidden in spreadsheets

Today Planned service dates sit in disconnected sheets until a client calls about a broken chiller or stopped lift.

With MG Maintain Recurring visit schedules create the next work order by date or meter reading before equipment breaks.

Technicians with no asset history

Today Field staff arrive at the site without past repair records, warranty details, or previous technician notes.

With MG Maintain Technicians open the asset register on their phone to see full service history, location and past checklists.

Informal WhatsApp visit reports

Today Job reports are loose photos and messages on WhatsApp that never link to the contract or asset file.

With MG Maintain Technicians complete mobile checklists with before and after photos and customer sign-off in Arabic and English.

Contract renewals pass unnoticed

Today Maintenance agreements expire without warning, leaving teams doing unbilled visits or losing contracts.

With MG Maintain Contracts, renewals, monthly billing and SLA response times stay tracked for every customer and site.

What you get

Complete planned maintenance for facilities and contractors

Recurring visit schedules

Schedules by date or meter reading create the next visit before anything breaks for HVAC, lifts and generators.

Comprehensive asset register

Every asset with its location, warranty, parts used and complete service history across all client sites.

Technician mobile app

Jobs, directions, checklists, photos and the customer signature directly on the technician phone.

Job reports with sign-off

Before and after photos, completed checklists and customer signatures delivered in Arabic and English.

Spare parts tracking

Parts used on each planned or corrective job come out of stock and post directly onto the customer invoice.

Contract billing and renewals

Monthly or yearly contract invoices, plus parts and extra hours, with every contract's renewal tracked in one place.

How it works

How planned maintenance runs in MG Maintain

  1. 1

    Record assets and service contracts

    Register equipment with locations, warranties and contract terms for each customer site.

  2. 2

    Set schedules and task checklists

    Define maintenance frequency by calendar date or meter reading, with step-by-step checklists.

  3. 3

    Technician executes and logs the visit

    The technician follows directions, checks each task, takes photos and enters new meter readings.

  4. 4

    Customer sign-off and report delivery

    The customer signs on the phone, receiving a bilingual report while used parts land on the invoice.

Available in

Included from the Essential package.

FAQ

Questions we hear most

Can you move our equipment lists and maintenance contracts from Excel?

Yes. Migrating your assets, customer contracts, supplier records and opening balances is part of setup before go-live.

Is the technician app and planned maintenance system in Arabic?

Yes. Technician screens, checklists, service reports, asset records and customer documents are in Arabic and English.

How is MG Maintain priced, and do we pay per technician?

There are no per-user fees. In Kuwait, Essential is KWD 45 per month per system plus a one-time KWD 100 setup.

How do meter-based maintenance schedules work?

Technicians or customers enter running hours or meter readings during visits, and the schedule creates the next visit when due.

Who owns our maintenance records and asset data?

You own your data. Export anytime to Excel or CSV, and run on the regional cloud or your own server.

Ready to see planned maintenance in your business?

Book a free 45-minute demo prepared around your equipment, service contracts, maintenance checklists and technicians.

Thank you — your demo request is in. Our team will contact you on WhatsApp shortly.

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