Assign work orders by skill, area and availability on one board, so every technician has a clear day and every job has a name on it.
Essential
Smart dispatch
Open work orders
14
Due today
6
SLA on time
98%
Today Jobs are handed out by phone and whiteboard notes, leaving the desk unsure who is doing what.
With MG Maintain Every work order lands on a shared board showing assigned jobs, technician availability and progress.
Today A specialist is sent across town for a simple check while a qualified technician nearby sits idle.
With MG Maintain The dispatcher filters by skill and area to assign the right available technician for every visit.
Today Two urgent maintenance jobs land on the same technician at the same hour, causing delays for clients.
With MG Maintain The board displays each technician schedule side by side, showing busy time slots before assignment.
Today When an emergency arrives, dispatchers call technicians one by one to check who can take the visit.
With MG Maintain Dispatchers see on the board who is on site, who is busy and who has open slots for the afternoon.
Assign by skill, area and availability, and see every technician on one board with open time slots.
Requests that arrive on WhatsApp, by phone or through the portal become numbered work orders.
Jobs, directions, checklists, photos and the customer's signature on the technician's phone.
Recurring visits for HVAC, lifts and generators appear on the board before equipment breaks down.
Track response and fix times per customer, contract and technician to keep commitments on schedule.
Access equipment location, warranty details and complete service history directly from the work order.
Requests that arrive on WhatsApp or by phone turn into numbered work orders, each with the skill it needs.
The dispatcher reviews the board to find qualified technicians covering the area with open slots.
The dispatcher places the job on the schedule; the technician receives job details and directions.
The technician performs work on site, completes checklists, attaches photos and gets client sign-off.
Included from the Essential package.
Smart dispatch connects work orders directly with technician schedules, asset records, spare parts and customer billing inside MG Maintain without extra add-ons.
Yes. Migrating customers, suppliers, assets, staff and opening balances is part of setup, and you review the data before go-live.
Yes. Dispatch screens, technician mobile apps, job reports and WhatsApp messages are fully available in Arabic and English, with right-to-left layouts.
There are no per-user fees. In Kuwait, the Essential package is KWD 45 per month per system with a one-time KWD 100 setup, including 3 free support hours.
You own your data. You can export Excel or CSV files anytime and request full backups. You choose whether it runs on the regional cloud or your own server.
Book a free 45-minute demo prepared around your maintenance services, technician skills, contracts and equipment.
Parts used on each job come out of store stock and onto the invoice, linked to asset service history.
Learn moreSend invoices, confirmations and reminders on WhatsApp without leaving the system.
Learn moreAll channels in one inbox, with an AI assistant answering and booking.
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