Jobs, site directions, checklists, photos and customer signatures on the technician's phone, with completed reports and spare parts sent back to the office.
Essential
Technician mobile app
Open work orders
14
Due today
6
SLA on time
98%
Today Dispatched jobs get buried in chat threads, technicians miss details or drive to wrong addresses, and the office calls repeatedly for updates.
With MG Maintain Every work order lands in the mobile app with the customer address, contact details, and site directions that open in the phone maps app.
Today Inspection notes stay on crumpled paper slips and photos remain on personal phones, leaving managers without proof of completed work.
With MG Maintain Technicians complete structured checklists and attach before and after photos directly to the work order before finishing the visit.
Today Technicians take spare parts from the van or store, but forget to write them down, causing stock discrepancies and unbilled expenses.
With MG Maintain Parts used on each job are selected in the app, coming straight out of stock and onto the customer invoice.
Today Signed paper job sheets sit in technicians' vehicles for days, delaying customer billing and dispute resolution.
With MG Maintain The customer signs on the phone screen upon completion, creating an Arabic and English job report ready for billing.
Technicians see their assigned jobs, priority, customer details, and fault descriptions organized on one screen.
Each work order includes the site address and opens driving directions in the phone's maps app to prevent wrong turns.
Technicians work through the job's checklist and take before and after photos to document the work.
Clients review the completed work and sign directly on the phone screen to confirm job sign-off without paper slips.
Record parts used on each job so materials come out of stock and onto the invoice without manual re-typing.
View the asset register with location, warranty details, and past maintenance visits before starting work.
Requests arriving by WhatsApp, phone, or portal become numbered work orders assigned by skill and area.
The technician reviews job details in the app, opens site directions, and arrives prepared with asset history.
The technician completes checklists, logs spare parts used, and attaches before and after photos on the phone.
The customer signs on the phone screen, creating an Arabic and English job report, with parts billed on the invoice.
Included from the Essential package.
No. There are no per-user fees. In Kuwait, MG Maintain Essential is KWD 45 per month per system with a one-time KWD 100 setup, including unlimited users.
No. The app does not track technician locations. It provides the customer site address so technicians can open driving directions in their phone maps app.
Yes. Work orders, checklists, job reports, and mobile screens are available in both Arabic and English, with full right-to-left layout support.
Yes. Migrating your customers, contracts, assets, and service history is included in setup, typically taking 4 to 8 weeks with hands-on training.
You own your data completely. You can export records anytime to Excel or CSV, and choose to run on the regional cloud or your own server.
Book a free 45-minute demo prepared around your maintenance workflows, equipment assets, and field teams.
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