Monthly or yearly contract invoices, plus parts and extra hours, prepared from customer agreements with response times and renewals tracked in MG Maintain.
Monthly and yearly contract invoicesBillable parts and extra hoursRenewal tracking for every siteInvoices sent on WhatsApp in KWD
How does contract billing handle extra parts and overtime?
Monthly or yearly contract invoices include your fixed maintenance fee plus separate line items for parts and extra hours recorded on completed work orders.
Can we track renewals and response times for each customer contract?
Yes. Maintenance contracts, renewals and response times are tracked for every customer and site on the SLA dashboard, showing agreements due for renewal.
Are contract invoices available in Arabic and English?
Yes. Invoices, work orders and job reports work in Arabic and English, with amounts formatted in KWD to 3 decimals and written out in words.
How is MG Maintain priced, and do we pay per user?
There are no per-user fees. In Kuwait, Essential is KWD 45 per month per system with a one-time KWD 100 setup and 3 free support hours.
Who owns our contract data, and can we export it?
You own your data. Export customers, contracts and invoices to Excel or CSV at any time, and choose to run on the regional cloud or your own server.
Ready to simplify maintenance contract billing?
Book a free 45-minute demo prepared around your service contracts, equipment, billing schedules and parts store.
Thank you — your demo request is in. Our team will contact you on WhatsApp shortly.